PRIVACY & COOKIES POLICY
1. INTRODUCTION
1.1 This Privacy & Cookies Policy ("Policy") outlines how we collect, use, disclose, and protect your personal information when you visit and make use of our ecommerce website ("Website"). By accessing and using our Website, you consent to the terms of this Policy.
2. INFORMATION WE COLLECT
2.1 Personal Information We may collect personal information from you, such as your name, email address, postal address, phone number, and payment information, when you make a purchase or interact with our Website. This information is necessary for the performance of our contract with you and to provide you with our products and services.
2.2 Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience and collect certain information about your usage of our Website. This may include your IP address, browser type, device information, and browsing behavior. For detailed information about the cookies and tracking technologies we use, please refer to our Cookies Policy.
3. USE OF INFORMATION
3.1 We may use the personal information we collect for the following purposes:
a) To process and fulfill your orders.
b) To communicate with you regarding your orders, inquiries, or requests.
c) To provide customer support and address any issues or concerns.
d) To send you marketing communications, subject to your consent where required by law.
e) To improve our products, services, and Website.
f) To analyze trends, track usage data, and gather statistical information.
g) To comply with applicable legal obligations.
3.2 We will only use your personal information for the purposes stated in this Policy or as otherwise disclosed to you at the time of collection.
4. DISCLOSURE OF INFORMATION
4.1 We may disclose your personal information to the following parties:
a) Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing services to you. These service providers have access to your personal information solely for the purpose of performing their functions on our behalf and are obligated to maintain its confidentiality.
b) Legal Compliance: We may disclose your personal information as required by law, regulation, or legal process.
c) Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the relevant third party as part of the transaction
5. DATA SECURITY
5.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. YOUR RIGHTS
6.1 You have the following rights regarding your personal information:
a) Access: You have the right to request access to the personal information we hold about you.
b) Rectification: You can request that we correct or update any inaccurate or incomplete personal information.
c) Erasure: You may request the deletion of your personal information under certain circumstances.
d) Restriction: You have the right to request the restriction of processing of your personal information in certain situations.
e) Data Portability: You can request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
f) Objection: You may object to the processing of your personal information in certain cases.
g) Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
7. THIRD-PARTY WEBSITES
7.1 Our Website may contain links to third-party websites or services. This Policy does not apply to those third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
8. CHILDREN'S PRIVACY
8.1 Our Website is not intended for individuals under the age of [insert age]. We do not knowingly collect personal information from individuals in this age group. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete the information as soon as possible.
9. CHANGES TO THIS POLICY
9.1 We reserve the right to update or modify this Policy at any time. Any changes will be effective immediately upon posting the revised Policy on our Website. We encourage you to review this Policy periodically for any updates.
10. CONTACT US
10.1 If you have any questions or concerns about our Privacy & Cookies Policy or our data practices, please contact us using the contact information provided on our Website.