TERMS AND CONDITIONS

1. INTRODUCTION

1.1 These Terms and Conditions ("Terms") govern your use of our ecommerce website ("Website") and the purchase of products from us. By accessing our Website and engaging in any transactions, you agree to be bound by these Terms.

2. PRODUCT INFORMATION AND ORDERS

2.1 Product Descriptions - We strive to provide accurate and up-to-date information regarding our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or other content on our Website. It is your responsibility to verify the suitability of the product for your needs before placing an order.

2.2 Pricing and Payment - All prices are listed in GBP (£) and are inclusive of applicable taxes. We accept payments through WorldPay, Paypal and Klarna. By placing an order, you agree to pay the total amount specified, including any applicable taxes, shipping fees, or other charges.

2.3 Order Acceptance and Cancellation - Once you place an order, it constitutes an offer to purchase the products. We reserve the right to accept or reject any order at our discretion. We may cancel or limit quantities purchased per person, household, or order. In the event of order cancellation or non-acceptance, we will refund any payment received.

3. SHIPPING AND DELIVERY

3.1 Shipping Policy - We will make reasonable efforts to ensure timely delivery of the products. However, we are not responsible for any delays or damages caused by shipping carriers or events beyond our control. Risk of loss and title for the products pass to you upon delivery.

3.2 Delivery Errors and Damages - Upon receiving your order, please carefully inspect the products for any damages or discrepancies. If there are any errors or damages, please notify us within 7 days of delivery, providing detailed information and supporting evidence.

4. RETURNS AND REFUNDS

4.1 Return Policy - We want you to be satisfied with your purchase. If for any reason you are not, you may return the products within 14 days of delivery for a refund or exchange, subject to the conditions outlined in our Returns Policy.

4.2 Refund Process - Refunds will be issued in the same form of payment used for the original purchase. We will process eligible refunds within 14 days of receiving the returned products. Please refer to our Returns Policy for more information on the return and refund process.

5. INTELLECTUAL PROPERTY

5.1 Ownership - All intellectual property rights, including copyrights, trademarks, and other proprietary rights, related to our Website and products, shall remain our sole property. You may not use, reproduce, or distribute any content from our Website without our prior written consent.

6. LIMITATION OF LIABILITY

6.1 Exclusion of Liability - To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our Website or products, including but not limited to errors, omissions, or inaccuracies in content.

7. GOVERNING LAW AND JURISDICTION

7.1 Applicable Law - These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any legal disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in England.

8. MODIFICATIONS TO TERMS AND CONDITIONS

8.1 Changes to the Terms - We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. By continuing to use our website, you accept any modifications to the Terms.